IHDM
Key areas of expertise:
Representation is a vital part of any business. From our UK base close to all major airports and London we offer a comprehensive UK/European sales, marketing and PR operation for our clients, from destinations and hotel chains to small intimate hotels, DMC’s and community projects worldwide. We have vast, diverse experience in all travel industry sectors ensuring our partners maximise their profiles. From our offices in Scandinavia, Germany and the Netherlands we are in touch with all the local markets in Europe. IHDM is the cost-effective solution for your sales, marketing and PR in the UK and Europe.
What services do you provide?
All of our clients are allocated a dedicated Account Manager. Our services include relationship and database management, negotiation, budget planning/tracking, training, key contact development, strategic planning, road shows, incentives, training, exhibitions, rate & yield analysis. We are practical, targeted, efficient and open doors while driving sales from the traditional wholesaler market and direct niche marketing opportunities.
“I just cannot describe the immense commercial stamina and pride that IHDM put into their work on promoting Tourism Fiji. It is such strength and vigour that effectively continues to put Fiji on the UK’s world map”
Pio Bosco Tikoisuva, His Excellency The High Commissioner for the Republic of Fiji to the Court of St James
How do you work with the travel trade?
As aggressive marketers with a hands-on personal approach, IHDM has access to the decision makers, and can quickly build awareness within the market. We have strong negotiating power with tour companies and independent specialists, both online and offline. Our cutting-edge promotions put our clients into first-mover status.
What do you do for agents?
Agents are fundamental to what we do, driving sales for our clients. We welcome their input and support and in return IHDM offers them services, incentives and opportunities which include: • Freephone information lines and dedicated point of contact • Our famous ‘Game Show Nights’
• Promotional events • Roadshows and workshops • Special rates for agents
and their families • Online Academy
• Incentives • Point of sale material
• Client information packs
Contact details
Lion House
111 Hare Lane
Claygate
Surrey KT10 0QY
Tel: +44 (0) 1372 469 818
Fax: +44 (0) 1372 470 057
info@ihml.com
Website
www.ihml.com
Key Personnel
Jane West
Director
Martin Harlow
Account Director
Andrew Hillier
Sales Manager
Charlotte Moss
Kiran Marwaha
Debbie Flannagan
Account Managers
Andrea Birch
Account Executive
Clients include
National Tourist Offices: Trinidad & Tobago Tourist Office (TDC), Tourism Fiji
Resorts: Jolly Beach Resort and Spa – Antigua, Turtle Bay – Kenya, The Gems of Barbados Hotels
DMC: Marhaba Tours - Egypt
